Where are you located?
We are located on Clooney Terrace in the Waterside, we are situated above the Leprechaun café, look at the building our entrance is on the right hand side. Our address is 41B Clooney Terrace, Derry~Londonderry, N.Ireland, BT476AP
Is parking available?
Free Parking is available directly outside the salon on Clooney Terrace but is advisable to park behind the Ulster Bank when you may be having longer treatments.
How do I book treatments?
Our preferred method of booking is via our website where we have developed a booking management system for our existing and new clients. Alternatively, if technology isn’t your thing you can book treatments by phoning the salon, if your call is not answered, please leave a message we will ring you back as soon as possible. All treatment and therapies bookings are completely confidential.
How do I cancel treatments?
Life has a way of not allowing things to work out as intended so if you ever need to cancel an appoint, firstly we understand so arranged so you can do it online and if technology isn’t your thing you can cancel by phone or simply leave a message, 24 hour notice is great however we always appreciated any attempt to give notice to cancel an appointment.
Do you open late nights?
At Serenity we understand our clients may lead busy lifestyles with work, children, and life. So we will try to accommodate that by taking bookings later in the evenings, just ask and if we can help we will. We are running a reflexology clinic on Tuesday evenings for people who have been on their feet all day and need to unwind after a long day.
Do you do gel nails?
No, unfortunately we don’t do gel/acrylic nails. We do offer luxury manicures to promote healthy nail growth and help get them into better condition if you have found that gel polish or acrylics have damaged your natural nails. This service is also good for the nail biters out there.
How do I prepare for a Spray Tan?
The best preparation for spray tanning is to exfoliate the skin, especially going over any dry patches you may have, as much as possible before the tan. We recommend Eve Taylor Exfoliating Body Mousse.
Please remember, on the day of the tan make sure not to use and deodorants, perfumes or anybody creams as this can affect the tanning results
Do you do loyalty cards/ gift vouchers?
Yes we offer loyalty cards for brow and tint services. There will also be seasonal promotions throughout the year and we will always have a packaged deals found on our website. We also sell gift vouchers at the salon or online, that you can collect at salon or by email we can even arrange at
no extra cost to deliver these vouchers with your own private message to their front door, to provide you with a convenient way to treat those special loved ones.