For your Consideration
In the event that you cannot make an appointment, please give the salon 24 hours notice to ensure we can provide an efficient service to all our clients. We are happy to discuss your needs and answer any questions you may have regarding the treatments and products. Parking available outside or behind UlsterBank.
Cancellations / No Show
At Serenity we understand that life happens at the best of times. If you don’t think you will be able to attend your appointment, please contact the salon and let us know, so we will be able to offer your appointment time to someone else.
We also understand sometimes people forget their appointments which is why we provide a text reminder. You will receive this a few hours before you appointment.
For those who simply do not show up. The therapist reserves the right not to accept future bookings from you.